The Portrait Photographer’s Inbox Solution: Volume 1

$49.00

Due to the digital nature of these products, there are no refunds; all sales are final.

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Description

30+ email templates that’ll help you take charge, streamline your portrait workflow and offer outstanding customer service from the very first inquiry to the final image delivery. You talk about needing a system? This is the MOTHER of all workflow systems!

What’s in it? What’s NOT in this first volume?

Here’s the index of email templates:

INQUIRY

1. When you respond to a new client inquiry
2. When you respond to a returning client who is sure to book you3. When you respond to an inquiry and you don’t do the genre of photography they want
3. When you respond to an inquiry and you don’t do the genre of photography they want
4. When you respond to a friend or family member who thinks their portrait session will be without charge
5. When you respond to a friend or family member inquiring about a portrait session, and you’d like to invite them to your friends and family portrait date
6. When you’re booking, and the client messages you frequently in different platforms
7. When you’ve decided you cannot work with the client and you’d rather not say why
8. When you’ve decided you cannot work with the client and you’ll let them know why

PRE-SESSION

9. When you send the portrait agreement and you don’t offer a “pre-buy” option 10. When you send the portrait agreement and you do offer a “pre-buy” option
11. When you confirm the signed agreement and questionnaire and send “what to wear” tips
12. When you confirm the signed agreement and questionnaire and send the “what to wear” tips for holiday card sessions
13. When you confirm the session (and the session is indoors)
14. When you confirm (and the session is outdoors and weather looks great)
15. When you confirm (and session is outdoors at the beach and weather looks great)
16. When you confirm (and session is outdoors and weather is questionable)
17. When you reschedule an outdoor session because of weather

POST-SESSION

18. When you tell the client what to expect after their portrait session(plus deliver a sneak peek and a FB timeline photo)
19. When you tell the client what to expect after their portrait session (holiday edition)
20. When you notify the client their portrait blog post is ready for sharing
21. When the client is impatient about delivery of their gallery
22. When you notify the client their portrait gallery is ready if they are
23. When you release the online portrait gallery
24. When you release the online portrait gallery during holiday card season
25. When you release the online portrait gallery (and you are all-inclusive)
26. When you follow up with sales suggestions
27. When you notify the client their portrait gallery is closing in two days
28. When you deliver digital files, and share backup information with clients
29. When you send a handwritten note with gift
30. When you announce “Best of the Year” Facebook contest to your clients
31. When you notify clients that their portrait gallery is re-released for a seasonal sale
32. When you request a testimonial/review from the client

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